I’ve created and led workshops, webinars, and training for stakeholder audiences in business, the arts, higher education, and nonprofit organizations.
I honed my training skills while VP Marketing & New Product Development. I wrote product manuals and delivered training sessions at our corporate offices and third-party service providers around the country. Since then, I’ve developed and taught university classes in marketing and communications, created and led workshops, webinars, and developed custom training for small businesses, the arts, higher education, and nonprofit organizations.
Now, I’ve developed The Front Desk: Stakeholder Interaction Training with a Marketing Mindset. Perfect for customer-facing service staff, receptionists, VAs, membership organizations, nonprofit volunteers, and more.